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Bienvenue dans la région de vacances Heidiland en Suisse.

Information about Corona virus

On Monday, 16th of March 2020, the Federal Council will reclassify the situation in Switzerland as an "extraordinary situation" in accordance with the Epidemics Act. All shops, restaurants, bars and entertainment and leisure facilities will be closed until 19th of April 2020. Food shops and health facilities are among the exceptions. In addition, from Tuesday, 17th of March 2020, it will also introduce controls at the borders with Germany, Austria and France in addition to Italy.

The health and safety of the population, employees, tourist businesses and guests from all over the world is our top priority. Below is some information on the most frequently asked questions. In particular, we refer to the official information from the Federal Office of Public Health (FOPH) and the cantons of Graubünden (website in German) and St. Gallen (website in German).

FAQ about Corona virus

Entering Switzerland

Due to the Covid 19 pandemic, there may be special conditions for entering Switzerland. With the Travelcheck of the Federal Office of Public Health (FOPH) you can check whether and under which conditions you are allowed to enter Switzerland.

In principle, from Monday, 20 September 2021, all persons aged 16 and over who have not been vaccinated or have not recovered must present a negative test (antigen or PCR) on entry - regardless of where and how they enter Switzerland. After four to seven days in Switzerland, another test carried out in Switzerland is required. This test is subject to a fee. The result must be sent to the competent cantonal office.

For vaccinated and recovered persons with a Covid certificate or other valid proof of vaccination or recovery, no testing obligation applies. The vaccination must have been carried out with a vaccine authorised in Switzerland or by the European Medicines Agency (EMA) or with a vaccine on the WHO list. Anyone who has been vaccinated with other vaccines must have a test carried out for entry into Switzerland.

All persons entering Switzerland must also complete the entry form (Passenger Locator Form, SwissPLF).

Infoline of the FOPH for persons entering Switzerland: T +41 58 464 44 88, daily 6.00 a.m. to 11.00 p.m.

Dernière mise à jour le 17.09.2021 par Adrian Pfiffner.

Certificate requirement

From 13 September 2021, the Covid certificate will be compulsory (from the age of 16) in the following places:

  • Restaurant and bars (including those of hotel establishments).
  • Discos and dance halls
  • SAC huts
  • Cultural and leisure facilities such as museums, libraries, zoos, fitness centres, sports facilities, climbing gyms, indoor swimming pools, thermal baths, aqua parks, billiard halls or casinos
  • Events such as concerts, theatre, cinema, sporting events, private events such as weddings in locations open to the public.
  • Trade and public fairs

The Covid certificate obligation also applies to outdoor events with more than 1000 people.

Guests without a certificate in establishments or at events where a certificate is required may be fined CHF 100.

Dernière mise à jour le 10.09.2021 par Adrian Pfiffner.

Where do I don't need a certificate?

The following locations will not require a certificate after 13 September 2021:

  • Outdoor areas of catering establishments such as terraces.
  • Public transport, including mountain railways
  • Overnight stays in hotels and campsites (access to restaurant/bar only with certificate)
  • Retail trade
  • private events in private premises up to 30 persons
  • religious events up to a maximum of 50 persons
  • services provided by public authorities
  • personal services, such as hairdressing salons, therapeutic and counselling services (e.g. banks and information centres)

In these areas, mouth/nose protection must still be worn and, whenever possible or prescribed, the distance (1.5 metres) to other persons must be maintained.

Dernière mise à jour le 15.09.2021 par Adrian Pfiffner.

What about mountain railways & public transport?

No Covid certificate is required in public transport and mountain railways. The usual protective measures apply, such as mandatory masks and keeping your distance. Mouth-nose protection is not required in open waiting areas and chairlifts.

Dernière mise à jour le 15.09.2021 par Adrian Pfiffner.

What about hotels, holiday flats and SAC huts?

No certificate is required for overnight stays in hotels. Guests and staff wear mouth-nose protection in the accommodation. Guests may remove the mouth-nose protection in their personal rooms (guest rooms). Access to the indoor areas of restaurants and bars in the hotel, on the other hand, is only permitted for persons with a certificate (required from the age of 16).

A certificate is also not required for a stay in a holiday flat. Here, the rules for private meetings apply (max. 30 persons indoors).

However, a Covid certificate is required for those who stay in an SAC hut and consume indoors.

Dernière mise à jour le 15.09.2021 par Adrian Pfiffner.

What about restaurants?

The indoor areas of restaurants and bars are only accessible to people with a certificate (mandatory from the age of 16). All protective measures such as the obligation to wear a mask and the minimum distance do not apply.

In the outdoor areas of restaurants, there is no certificate requirement and no need to wear mouth-nose protection. However, the required distance (1.5 metres) must be maintained between groups of guests if there are no separating elements.

Dernière mise à jour le 15.09.2021 par Adrian Pfiffner.

Which certificates are valid and where can I get them?

Detailed information on the valid Covid certificates can be found on the corresponding information page of the Federal Office of Public Health.

Guests from the EU/EFTA/Schengen area (analogous to Switzerland):
Entry and access to indoor rooms/events subject to certification possible without problems with the existing Covid certificates (connected to the EU Digital Covid Certificate).

Guests from third countries outside EU/EFTA/Schengen (vaccinated with an EMA vaccine, i.e. Pfizer, Moderna, Janssen/Johnson&Johnson, AstraZeneca and all licences such as Covishield, etc.):
Persons who have been vaccinated abroad with a vaccine approved by the European Medicines Agency (EMA) and who are resident in or entering Switzerland can obtain a Swiss Covid certificate in the canton of Graubünden. To the online application

In the canton of St. Gallen, guests from third countries can send an e-mail to the address with the subject "Certificate for tourists" and the following documents:

- Copy of identity card
- Proof of vaccination
- Proof of connection to the canton of St.Gallen (e.g. hotel booking confirmation or similar).

The certificates will be issued as soon as possible. Currently it can take 2-4 working days.

Guests from third countries outside the EU/EFTA/Schengen (vaccinated with other vaccines):
These persons are subject to compulsory testing upon entry and for access to areas that are subject to certification. Until 10 October 2021, these tests are free of charge for everyone. From 11 October 2021, the tests will only be free of charge for first-time vaccinated persons and adolescents up to the age of 16 (provisionally until the end of November 2021).

Dernière mise à jour le 01.10.2021 par Adrian Pfiffner.

Testing possibilities

In the holiday region of Heidiland, you can get tested at various places, including pharmacies and doctors' surgeries, and in the canton of Graubünden also at cantonal test centres.

In the holiday region of Heidiland, the Tamina Therme in Bad Ragaz now also operates a test centre that is open to the entire public without prior registration. The walk-in test station is located in front of the entrance to the Tamina Therme. The tests can be carried out daily from 11:00 to 22:00 (Sat-Thu) and on Fridays from 11:00 to 23:00. The result or certificate is sent directly to the Covid app after a waiting time of around 15 minutes. The quick test is currently free of charge. Test persons must bring a valid ID (ID, passport) and a health insurance card.

Dernière mise à jour le 23.09.2021 par Adrian Pfiffner.

What to do in case of cancellation?

In case of cancellations and possible cancellation costs in connection with Covid-19, we ask you to contact the landlord/landlady directly. The insurance benefits and insurance cover must be clarified on an individual basis.

Dernière mise à jour le 10.09.2021 par Johanna Bergthaler.

Are the Heidiland tourist offices open?

The Heidiland tourist offices in Bad Ragaz and Flumserberg are open. The team at the headquarter can also be reached during usual business hours.

Dernière mise à jour le 10.09.2021 par Johanna Bergthaler.

Le paradis des loisirs dans l'est de la Suisse

Dans la région de vacances Heidiland, le lac Walen avec Churfirsten, les zones de sports d'été et d'hiver Flumserberg et Pizol, le Sarganserland avec ses vallées latérales et les vignobles de la Bündner Herrschaft forment la toile de fond pour des expériences récréatives à valeur ajoutée. La région touristique de la région frontalière des cantons de Saint-Gall et des Grisons est accessible en une heure par autoroute ou par train depuis Zurich ou le lac de Constance.

Les familles se plongent dans le monde de Heidi et Peter sur le site original de l'histoire de Heidi, les invités actifs sont en route entre lac et montagne avec un sac à dos de randonnée ou VTT ou se régénérer dans la station thermale de Bad Ragaz. Des vins à couper le souffle, plus d'une douzaine de restaurants gastronomiques et la culture locale attendent les connaisseurs. Pendant la saison froide, les stations de sports d'hiver de Flumserberg et Pizol avec plus de 100 km de pistes sont un régal.

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