General Terms and Conditions of Contract and Travel (GTCT)

We are pleased that you are interested in a holiday stay in our destination. Please read the following General Terms and Conditions of Contract and Travel (GTCT) carefully.

Note: the General Terms and Conditions of Contract and Travel (GTCT) only apply to services for which Heidiland Tourism SA is the provider or tour operator. Booked services for which Heidiland Tourism SA only acts as an agent (e.g. hotel reservations, booking of holiday apartments) are subject to the general terms and conditions of the respective service provider.


General terms & conditions

Please read our terms and conditions carefully before proceeding. Persons who log on to the heidiland.com website of Heidiland Tourism SA signify their agreement to the following conditions.

Copyright & Trademarks

The entire content of the https://www.heidiland.com website is protected by copyright. All rights belong to Heidiland Tourism or third parties. The elements contained on the heidiland.com website are freely accessible for browsing purposes only. Duplication of this material or parts thereof in any written or electronic form is permitted only with a specific mention of heidiland.com. Reproduction, transfer, amendment, linking or use of the heidiland.com website for public or commercial purposes is prohibited without the prior written consent of Heidiland Tourism.

The various names and logos appearing on the heidiland.com site are generally registered and protected trademarks. No part of the heidiland.com website is designed in such a way as to grant a licence or right to use a picture, registered mark or logo. Downloading or copying the heidiland.com website or parts thereof, confers no rights whatsoever in respect of the software or elements of the heidiland.com website. Heidiland Tourism reserves all rights in respect of all elements of the heidiland.com website with the exception of rights belonging to third parties.

No warranty

Although Heidiland Tourism has taken all possible care to safeguard the reliability of the information contained on the heidiland.com website at the time of its publication, neither Heidiland Tourism nor its contracting partners can give any explicit or implicit assurance or warranty (including to third parties) in respect of the accuracy, reliability or completeness of the information on heidiland.com. Opinions and other information contained on the heidiland.com website may be changed at any time without prior notice.

Heidiland Tourism accepts no responsibility and gives no guarantee to the effect that the functions on the heidiland.com website will not be interrupted or that the heidiland.com website or the relevant server is or are free from viruses or other harmful contents.

Limitation of liability

Insofar as a contractual relationship exists between Heidiland Tourism and the user of the heidiland.com website or another service of Heidiland Tourism, Heidiland Tourism is only liable for damage caused intentionally or through gross negligence. Heidiland Tourism excludes any liability for damage caused by an auxiliary person. Heidiland Tourism accepts no liability for loss of profit, loss of data or other direct, indirect or secondary damage suffered as a result of access to the elements of the heidiland.com website or to use of that site or as a consequence of impossibility of access to or use thereof or links to other websites or technical faults.

Links to other websites

The heidiland.com website contains links to websites operated by third parties which might be of interest to you. When activating these links you might leave the heidiland.com website or summaries of third-party websites may be displayed within the context of the heidiland.com website. Heidiland Tourism has not carried out any checks whatsoever on the websites of third parties accessible via links on the heidiland.com website and is in no way responsible for their content or effective operation. This applies regardless of whether when activating the link you leave the heidiland.com website or the display appears within the context of the heidiland.com website, as well as if in the latter case the information provider of an external website is not immediately obvious. Establishing this connection or consulting third-party websites is at the sole risk and peril of the user.

Privacy policy

The collection, processing, storage and securing of personal data is governed by the currently valid privacy policy of Heidiland Tourismus AG.